High Performance Killer: We’ve always done it like this
The most common high performance killer “We’ve always done it like this” has antidote:
[bctt tweet=”Go and see to grasp firsthand the customer needs and find better ways.” username=”JEscobarMarin”]
Be intolerant with comformism. Empower, energize and enable your organization to depart from “the way we’ve always done it”.
Connect the talent inside your organization. Encourage the flow of ideas between markets and divisions, countries and headquarters, development and production, sales and marketing, innovation and standardization. Break down silos.
[bctt tweet=”Connect the inside with the outside. Give credit for sharing and receiving ideas. Enable co-creation.” ]
Open your organization to the outside. Eliminate the “not invented here” taboo.
Stop the thinking that ideas that come from outside the company can’t possibly be any good. Rewrite the rules of collaboration in your organization.
Energize your teams to open up to new ideas and connections, and to collaborate with people outside the company: from universities, backyard inventors, customers, and manufacturers in other countries or even other industries.
[bctt tweet=”Use innovation as a mindset to drive growth, fight commoditization and transform the culture of your organization.” via=”no”]
To make innovation the growth tool, your leadership team must take responsibility and drive the transformation. They need to take ownership on the organizational design required to make innovation the new work. They must lead this design process with the customer at the center. The new organizations design and processes must be centered on adding new and unique value to the customer via new products, services, and business models.
Finally, four recommendations to keep the high-performance killer, “We’ve always done it like this”, far away from your organization:
1.- Make sure that the success and growth of your organization don’t become the fuel of bureaucratic control systems.
2.- Do not tolerate leaders to project arrogance about the way they do things and promote the “that’s the right was, the only way and deviation is detrimental”. This thinking rewards increased conformity and dedication to the status quo. It puts blinders on envisioning tomorrow, or spotting threats.
3.- Reward those who go beyond the resistance of “the way has always been done” and shape the future.
4.- Go and see. Inspire your leaders to go out of their office. Encourage your teams to go to the source, to work with their associates and customers to always find a better way.
Jonathan Escobar Marin
Jonathan Escobar Marin is Director, Global Head of Lean Management at HARTMANN Group in Germany, co-founder and Partner of the firm High-Performance Organization Global Alliance and co-founder and CEO of Inn—Be, a start-up dedicated to High-Performance Education.